ABOUT CUSTOM MADE DIRECT

Ordering custom apparel

shouldn't be this hard.

Canadian-operated

Vancouver-based and accountable

Ships in 7 days

Most orders out the door in 7 business days.

No minimums

Whether you're designing for one or for a whole team, we’ve got you.

Free proof

Digital proof before we print a single item.

Localshopsmakeyouphone,email,andwait.Bigonlineprinterstakeyourorderinthirtyseconds,thenvanishwhensomethinggoeswrong. WebuiltCustomMadeDirecttobeneither.

START YOUR DESIGN

WHY WE STARTED

The Gap Nobody was filling

There are good printers in Canada. There are convenient websites. There's almost nowhere that's both.

Many local printers offer excellent quality, but ordering often means waiting days for a quote and back-and-forth emails.

Big online printers make ordering easy, but support often disappears.

You might get a low price and quick checkout, but if your logo prints the wrong colour, ends up on the wrong garment, or arrives weeks late, there's no one to help.

Custom Made Direct combines online convenience with real human support.

Order online with confidence and get answers from real people who understand your project from start to finish.

We're online, but we're also local.

Your order is decorated by a team you can actually reach. And if you're in Metro Vancouver, you can even visit us in person.

There are good printers in Canada. There are convenient websites. There's almost nowhere that's both.

Many local printers offer excellent quality, but ordering often means waiting days for a quote and back-and-forth emails.

Big online printers make ordering easy, but support often disappears.

You might get a low price and quick checkout, but if your logo prints the wrong colour, ends up on the wrong garment, or arrives weeks late, there's no one to help.

Custom Made Direct combines online convenience with real human support.

Order online with confidence and get answers from real people who understand your project from start to finish.

We're online, but we're also local.

Your order is decorated by a team you can actually reach. And if you're in Metro Vancouver, you can even visit us in person.

There are good printers in Canada. There are convenient websites. There's almost nowhere that's both.

Many local printers offer excellent quality, but ordering often means waiting days for a quote and back-and-forth emails.

Big online printers make ordering easy, but support often disappears.

You might get a low price and quick checkout, but if your logo prints the wrong colour, ends up on the wrong garment, or arrives weeks late, there's no one to help.

Custom Made Direct combines online convenience with real human support.

Order online with confidence and get answers from real people who understand your project from start to finish.

We're online, but we're also local.

Your order is decorated by a team you can actually reach. And if you're in Metro Vancouver, you can even visit us in person.

WHAT WE WON'T COMPROMISE ON

Two promises we'd rather lose an order than break

We don't ship anything we wouldn't wear.

Every order is inspected before it leaves our shop. If it doesn't meet our standard, we remake it, at our cost, not yours.

We'd rather lose the order than rush it.

If we can't hit your date properly, we'll tell you before you pay, not after.

Most orders ship in 7 business days. If yours will take longer, you'll hear it from us first.

WHAT WE WON'T COMPROMISE ON

Two promises we'd rather lose an order than break

We don't ship anything we wouldn't wear.

Every order is inspected before it leaves our shop. If it doesn't meet our standard, we remake it, at our cost, not yours.

We'd rather lose the order than rush it.

If we can't hit your date properly, we'll tell you before you pay, not after.

Most orders ship in 7 business days. If yours will take longer, you'll hear it from us first.

DECORATED IN VANCOUVER

Made here, not routed through three provinces

All of our printing and embroidery happens at our Vancouver shop. Nothing gets farmed out to a network of anonymous third-party decorators, which means when we tell you where your order is, we actually know.

For Metro Vancouver customers, that proximity is worth something practical. Smaller runs with a single-colour design on in-stock garments can often be ready for pickup in 2–3 business days, and you're welcome to come collect them in person instead of waiting on a courier. Larger or more involved orders follow our standard timeline, and we'll tell you which one yours is when you order.